General T&C

1.1 This General Terms and Conditions is applicable to any Promotional Activity, Giveaway, Campaign, Program or any other promotional activity (hereinafter referred to as “Promotional Activity”) conducted by Loob Holding Sdn Bhd (hereinafter referred to as “the Organiser”, “Loob”), its subsidiaries, affiliates, agents, sponsors and/or representatives and must be read together with the Privacy Policy available at: https://www.tealive.com.my/privacy-policy, collectively “General Terms and Conditions”.

1.2 This General Terms and Conditions shall be binding on all participants who participate in any Promotional Activity by the Organiser, its subsidiaries, affiliates, agents, sponsors and/or representatives (hereinafter referred to as “Participant(s)”, “You”, “you”, “your”). In the event where there is specific Terms and Conditions of the Promotional Activity (hereinafter referred to as “Terms and Conditions of the Promotional Activity”), this General Terms and Conditions shall be supplemental to the Terms and Conditions of the Promotional Activity. Defined terms shall be used singular or plurals the case may be.

1.3 The Organiser reserves the right in its sole discretion, without prior notice, and without any liability to any person, at any time to change the Terms and Conditions of the Promotional Activity and/or the General Terms and Conditions including to change the Promotional Activity period, make Prize(s) substitutions, cancel terminate or suspend the Promotional Activity in whole or in part. In the event of any changes to the Terms and Conditions of the Promotional Activity and/or the General Terms and Conditions, Participants agree that their continued participation in the Promotional Activity shall be constituted as their acceptance of the General Terms and Conditions (as changes).

1.4 By submitting an entry to the Promotional Activity, Participants are deemed to have understood and agreed to be bound by the Terms and Conditions of the Promotional Activity and/or the General Terms and Conditions, including the processing of the Participants’ Personal Data in the Privacy Policy. Certain provisions within these Terms and Conditions may apply only where relevant and applicable to the specific Promotional Activity.

2.1 In determining whether an entry or participation is valid, the Organiser’s decision shall be final and conclusive. The Organiser shall take into account all factors deemed relevant which may include but not limited to the following criteria:-

i. The Participant is eligible to enter the Promotional Activity and submitted during the Promotional Activity period;
ii. The entry shall fulfil the required criteria stipulated under the Promotional Activity mechanism;
iii. The entry submitted must include all the relevant details required and the details submitted must be accurate and true;
iv. The entry needs to be original and not a material duplication, copy or reproduction of other entries. In the event where it is required for the Participants to upload the receipt for any entry to the Promotional Activity, Participants are required to keep their receipts for verification purposes;
v. The entry is not offensive, illegal or insensitive to any segment to the society, etc; and
vi. Any other criteria that may be specified in the Terms and Conditions of the Promotional Activity.

2.2 The Organiser shall inspect and filter each entry submitted by Participants. The Organiser reserves the right, at its sole discretion, to remove, reject or disqualify the entry if the Organiser finds the entry:

i. Submitted by a Participant who is ineligible to join the Promotional Activity;
ii. Submitted by a Participant who unable or failed to provide proof of eligibility to participate in the Promotional Activity upon request of the Organiser;
iii. Submitted after the deadline of the Promotional Activity;
iv. Submitted by a Participant is unclear, incomplete, duplicate, copies, or incorrect;
v. Includes any prohibited, offensive, illegal or insensitive wording, mark or logo;
vi. Submitted by a Participant who undermines, or attempted to undermine the operation of the Promotional Activity by fraud, cheating or deception; and/or
vii. Violates any of the Terms and Conditions of the Promotional Activity and/or the General Terms and Conditions of this Promotional Activity or any applicable laws or regulations in Malaysia.

2.3 Unless an extension is announced to the Promotional Activity period, all entries received outside the Promotional Activity shall be automatically disqualified.

2.4 The Organiser’s decision on all matters relating to the Promotional Activity including judging and selection of winners shall be final, binding and conclusive on all Participants, and no correspondence or appeal shall be entertained.

2.5 All costs and expenses incurred and/or arising from the participation in the Promotional Activity, including without limitation, telecommunications, network and all such other charges and out-of-pocket expenses as may be incurred by a Participant during or in connection with the Promotional Activity shall be borne by the Participant.

3.1 All Prize(s) must be taken according to the Terms and Conditions of the Promotional Activity and/or the General Terms and Conditions of the Organiser, its agent sponsor or third party providing the Prize(s).

3.2 The Organiser, its subsidiaries, affiliates, agents, sponsors and representatives shall have no liability to any Participants who defaults in collecting the Prize(s)...

3.3 The Organiser reserves the right to substitute any one of the Prize(s)...

3.4 Any additional costs not specifically stated in the Terms and Conditions...

3.5 Prize(s) are given out on an “as it is” basis...

3.6 In the event where the Prize(s) is being couriered...

3.7 Where applicable, any other additional costs...

4.1 The Organiser may use a Participant’s entry including without limitation...

5.1 The Participants agree that all intellectual property rights in any contents and/or materials...

5.2 Any names, trademarks or logos used and or reproduced...

6.1 Each Participant agrees to indemnify, release and hold harmless the Organiser...

7.1 The Participant’s participation in the Promotional Activity shall be at the Participant’s own risk.

7.2 The Organiser, its directors, officers, employees, agents...

8.1 Participants shall grant to the Organiser the right to use any photos and/or other material received...

9.1 In the event that there is any conflict between the Terms and Conditions of the Promotional Activity...

9.2 The Organiser, its agents, sponsors and/or representatives shall not be liable to perform...

9.3 The Organiser shall be entitled to assign or sub-license the whole or any part of its rights...

9.4 The invalidity, illegality or unenforceability of any terms hereunder shall not affect...

9.5 Where the Terms and Conditions are prepared in English and any other language(s)...

9.6 The General Terms and Conditions shall be construed in accordance with the laws of Malaysia.