4 March – 26 April 2026

1. This Contest is open to all individual legal residents of Malaysia aged 18 years and above as at the start of the Contest Period, with a valid identification document and residential address in Malaysia and must be a Tealive App member.
2. Employees of Loob Holding Sdn Bhd ("Organiser"), their immediate families, affiliates, subsidiaries, related agencies and suppliers and/or persons living in the same household are ineligible to join the Contest.

1. Participants must make a minimum purchase of RM15 on any products from Tealive. For walk-in purchases, the payment shall be made using MyDebit card or DuitNow QR Code payment and for purchases through Tealive App, payment shall be made using MyDebit card.
2. Submit your entry via a Google Form link by submitting the required details and information here.

Weekly and grand prizes are available throughout the contest period. Refer to the prize table below for full details by week.

1. Participants who have been selected as a winner ("Winners") are required to provide a valid identification document (Malaysian identification card) and submit/show their Proof of Purchase prior to or during prize redemption for verification purposes. Proof of Purchase that is faded, damaged, or otherwise invalid will not be accepted, and failure to provide the required documents will result in disqualification from the Contest and cancellation of any of the prize(s) won.
2. Winners will be selected based on the following process:
   1. Selection of Winners: At the end of each Weekly Period, the Winners will be chosen by an automated computerized selection system.
   2. For Weekly Prizes, the Winners will receive an email and the cash voucher will be credited to the Winners Tealive App at the end of each week.
   3. For Grand Prizes, Winners will be contacted directly via phone at the end of the week for verification and arrangement of the prize fulfilment.
   4. Winners are eligible to win one (1) Weekly Prize per week (up to six (6) Weekly Prizes throughout the Contest Period). Winners may only win ONE (1) Grand Prize during the entire Contest Period.
   5. After the end of each Contest Period, in the event the Winners cannot be contacted after three (3) attempts for three (3) consecutive days (during working hours, Monday to Friday), the Organiser reserves the right to disqualify the Winners' eligibility and shall select the next qualified Participant as the winner at the absolute discretion of the Organiser.

1. Images of the Prize(s) shown in any promotional materials, advertisements, publicities and other materials relating to this Contest are for illustrative purposes only and may not depict the actual prizes.
2. To the extent permitted by law, the Organiser, PayNet, and its agents are not responsible for all liabilities, losses and damages arising from any deferment, cancellation, delay or changes to any of the Prize(s) or any unforeseen circumstances beyond the reasonable control of the Organiser and/or PayNet and for any act or default by any vendor or third-party supplier.
3. The Organiser and PayNet shall not be liable for any loses or damages which occur during the Prize(s) redemption process.
4. The Organiser reserves the right to postpone the date and change the place/venue for Prize(s) redemption that has been determined to a later date or another place/venue in the event of any unforeseen circumstances.
5. The Organiser and PayNet shall not be liable for any transportation costs in connection with the redemption and/or delivery of any of the Prize(s). Any additional costs, duties, taxes and/or incidental expenses, costs, fees or charges imposed in respect of the Prize(s) collection are solely borne by the Winners.
6. The Prize(s) fulfillment will be subjected to the availability of these Prize(s). The Organiser will notify the Winners from time to time.
7. All decisions made by the Organiser in connection with the Contest including but not limited to the selection of Winners and the Prize(s) are final, conclusive and binding. Any correspondences, inquiries, appeal or objection from the participants shall not be entertained.
8. The Winners will be contacted by the Organiser using the contact details provided in their Contest entry submission.
9. Winners must claim their Prize(s) on the specific date provided by the Organiser or within one (1) month of being notified by the Organiser (via Whatsapp or any other communication channels). In the event the Winners fail to claim their Prize(s) or nominate a representative within the stipulated time, the Organiser reserves the right to forfeit the Prize(s) and award it to another Winners.
10. Winners that require a representative to claim their prize on their behalf must ensure that their representative provide a letter of authorization issued by the Winners, a copy of the Winners' valid identification document, and the representative's valid identification document.
11. Winners are solely responsible for utilising their Prize(s) within the stipulated validity period (if applicable). The Organiser and PayNet shall not be held responsible if a Winner fails to utilise the Prize within the validity period, and no replacement will be provided.